Care Instructions: To get the most out of your Pepper-Black cosmetics, we recommend the following care instructions:

Usage: Follow the instructions provided on each product for the best results. Apply products as directed, and avoid excessive use to prevent irritation or adverse reactions.

Storage: Store your Pepper-Black cosmetics in a cool, dry place away from direct sunlight and heat sources. Keeping products in airtight containers can help preserve their potency and extend their shelf life.

Shelf Life: Most Pepper-Black products have a shelf life of 12 to 24 months after opening. Check the packaging for the expiration date and discard any expired products.

Patch Testing: Before using a new Pepper-Black product, we recommend performing a patch test on a small area of skin to check for any adverse reactions. Discontinue use if irritation occurs.

By following these care instructions, you can enjoy the full benefits of Pepper-Black products while maintaining healthy, radiant skin.

Shipping & Delivery Information

When do we dispatch orders?

We dispatch orders Monday to Friday. Orders with cleared payment received before 4:00pm are dispatched the same day.

Orders received after 4:00pm or at weekends are dispatched on the next working day. We do not dispatch on bank holidays.

Standard UK delivery

Until 18 October 2026: standard delivery remains FREE on all mainland UK orders, with no minimum spend.

From 19 October 2026, our standard UK delivery rates will be:

• Orders below £29.95: £3.99

• Orders of £29.95 or more: FREE

Standard delivery usually takes 3–5 working days after dispatch.

We use Royal Mail, Yodel or Evri. All standard deliveries are tracked. A signature may be required depending on the service used.

Royal Mail Special Delivery

Royal Mail Special Delivery is available for next-working-day delivery where offered at checkout.

Orders using this service must be placed before 3:00pm Monday to Friday for same-day dispatch. Available services and prices are shown at checkout.

Saturday delivery can be arranged at an additional cost. Please contact us before ordering for a quotation.

Channel Islands

Delivery to the Channel Islands is sent using a tracked service. Available delivery options and charges are shown at checkout.

International delivery

We ship to selected international destinations. Delivery charges depend on the destination, products ordered and parcel weight.

Add your items to the basket and enter your delivery address at checkout to see the available services and final delivery cost.

Delivery times vary by destination and courier. Customs processing may cause additional delays.

Need help?

Email info@pepper-black.co.uk or use the messaging option on our website.

For delivery enquiries, please include your destination country and postcode.