Shipping policy
Shipping & Delivery Information
When do we dispatch orders?
We dispatch orders Monday to Friday. Orders with cleared payment received before 4:00pm are dispatched the same day.
Orders received after 4:00pm, at weekends or on bank holidays are dispatched on the next working day.
Standard UK delivery
Until 18 October 2026: standard delivery remains FREE on all mainland UK orders, with no minimum spend.
From 19 October 2026, our standard UK delivery rates will be:
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Orders below £29.95: £3.99
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Orders of £29.95 or more: FREE
Standard delivery usually takes 3–5 working days after dispatch. We use Royal Mail, Yodel or Evri, and all standard deliveries are tracked.
Express UK delivery
Express delivery is available from £6.50, with an estimated delivery time of 1–2 working days after dispatch.
Royal Mail Special Delivery may also be available. Please check the available services and exact prices at checkout.
Saturday delivery can be arranged at an additional cost. Please contact us before ordering for a quotation.
International delivery
We deliver to selected countries. Available services and the final delivery charge are shown at checkout.
Standard international delivery
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Price: £24.99 for eligible orders below £100.
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Free delivery: available to selected countries on orders over £100.
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Estimated delivery time: 7–14 working days after dispatch.
Expedited international delivery
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Price: £49.99.
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Estimated delivery time: approximately 3–5 working days after dispatch.
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Available to selected countries only.
International delivery times may be affected by customs processing.
Need help with delivery?
To check delivery availability or request a quotation, email info@pepper-black.co.uk or use the messaging option on our website.
Please include your destination country and postcode so we can confirm the available options.