How to Apply

Step 1 – Cleanse

Gently cleanse the affected area with warm water and a mild cleanser, then pat the skin dry with a soft towel. Avoid rubbing the skin, as this may increase irritation.

Step 2 – Apply

Using clean fingertips, apply a small amount of EczéRelief™ to the affected area and gently smooth a thin, even layer over the skin. Massage lightly until absorbed.

Step 3 – Absorb

Allow the balm to absorb naturally before covering the area with clothing. The fast-absorbing botanical formula is designed to leave the skin feeling comfortable without a heavy or greasy finish.

Step 4 – Repeat

Apply 1–3 times daily, or whenever your skin needs additional moisture and comfort. Regular application is recommended to help keep dry, sensitive skin feeling soft, hydrated and comfortable.

Helpful Tip

For best results, apply immediately after bathing or showering while the skin is clean and slightly warm. This helps lock in moisture and supports your daily skincare routine.

For external use only. Avoid contact with eyes. Do not apply to open wounds or infected skin. Patch test before first use. If irritation occurs, discontinue use. Keep out of reach of children.

Common Name	INCI Name
Beeswax	Cera Alba
Distilled Water	Aqua
Hemp Seed Oil	Cannabis Sativa Seed Oil
Grape Seed Oil	Vitis Vinifera Seed Oil
Argan Oil	Argania Spinosa Kernel Oil
Coconut Oil	Cocos Nucifera Oil
Avocado Oil	Persea Gratissima
Jojoba Oil	Simmondsia Chinensis Seed Oil
Shea Butter	Butyrospermum Parkii Butter
Mango Butter	Mangifera Indica Seed Butter
Castor Oil	Ricinus Communis Seed Oil
Walnut Oil	Juglans Regia Seed Oil
Tea Tree Oil	Melaleuca Alternifolia Leaf Oil
Vitamin E	Tocopheryl Acetate
Vitamin C (Oil-Soluble)	Ascorbyl Tetraisopalmitate
Rosemary Oil	Rosmarinus Officinalis Leaf Oil
Peppermint Oil	Mentha Piperita Oil

Care Instructions: To get the most out of your Pepper-Black cosmetics, we recommend the following care instructions:

Usage: Follow the instructions provided on each product for the best results. Apply products as directed, and avoid excessive use to prevent irritation or adverse reactions.

Storage: Store your Pepper-Black cosmetics in a cool, dry place away from direct sunlight and heat sources. Keeping products in airtight containers can help preserve their potency and extend their shelf life.

Shelf Life: Most Pepper-Black products have a shelf life of 12 to 24 months after opening. Check the packaging for the expiration date and discard any expired products.

Patch Testing: Before using a new Pepper-Black product, we recommend performing a patch test on a small area of skin to check for any adverse reactions. Discontinue use if irritation occurs.

By following these care instructions, you can enjoy the full benefits of Pepper-Black products while maintaining healthy, radiant skin.

Shipping & Returns

Fast UK Dispatch

At Pepper-Black, we aim to dispatch every order as quickly as possible.

Orders placed before 12:00pm (UK time), Monday to Friday, are usually dispatched the same working day.

All orders are carefully packed to ensure they arrive safely and in excellent condition.

---

United Kingdom

We ship throughout the UK using Royal Mail Tracked 48 or Yodel Tracked Delivery, depending on the size and weight of your order.

• FREE UK delivery on qualifying orders
• Fully tracked delivery for complete peace of mind
• Fast and reliable UK dispatch

---

Europe

We deliver to most European destinations with duties and taxes prepaid, meaning there are no unexpected customs charges upon delivery.

• FREE shipping on orders over €100 (selected countries)

For a full list of supported countries and shipping rates, please refer to our Shipping Policy.

---

United States & Canada

We offer fully tracked delivery throughout North America.

• FREE shipping to the USA on orders over $100
• FREE shipping to Canada on orders over $150

Estimated delivery: 4–9 business days.

---

Rest of the World

We ship worldwide using reliable international tracked delivery services.

• Flat-rate shipping: £23.78

Please note that local customs duties, taxes or import charges may apply depending on your country's regulations. These charges are the responsibility of the customer.

---

Returns

We want you to shop with confidence.

If you're not completely satisfied with your purchase, you may return unused items in their original condition within 30 days of delivery for a refund or exchange.

To arrange a return, simply contact our customer support team before sending your item back. Once your return has been received and inspected, we'll process your refund as quickly as possible.

Please note:

• Returned items must be unused and in their original packaging.
• For hygiene reasons, opened or used skincare products cannot be returned unless they are faulty.
• This does not affect your statutory consumer rights.

For full details, please see our Returns Policy.